Magnetic
Stripe Readers
MR1000
& MR3000 Series
Technical Support
Answers to frequently asked questions concerning the MR1000 and
MR3000 Magnetic Stripe Reader can be found in this section.
Check here
for additional support and downloads.
If you need further information, please e-mail your question to
Logic
Controls' Technical Support team at: support@logiccontrols.com
or call us
at 516.248.0400. Phone
support is available Monday thru Friday from 9:00am to 5:30pm
EST. One of our trained technical staff will assist you with
your questions.
Q. How do I know whether the MR3000 has read the card properly?
A. The MR3000 has a dual color status LED indicating a Good/Bad reading. The LED lights up green if reading is successful. If the LED lights up red, you will have to stripe the card again.
Q. Can I disable Track 1 reading on the MR3000?
A. The MR3000 has factory setting options for both track 1 & 2 enabled, only track 1 enabled, or only track 2 enabled. You can specify your option when ordering.