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With some delivery services taking up to 15 – 40%, how can you be profitable?

The pandemic has thrown the industry a curveball. No doubt, it is forcing business owners to re-think their place in the market and how they can overcome the new normal. Third-party delivery apps like DoorDash, UberEats, Grubhub, and more are popular and have a huge user base. But with fees that can hit between 15-40%, how do you turn a profit? It’s difficult to walk away from the apps due to their popularity, so what options do you have?

In the article posted on ChowNow’s blog, they discuss some ways that can keep the customer within your ecosystem, from encouraging patrons to ‘Support Local’ to creating rewards or loyalty programs. I have said since the pandemic started that in adversity comes opportunity. At Logic Controls, we have re-evaluated our entire business to focus on protecting our margins and safeguarding the business when events like this hit. And it has paid off, we are now moving into 2021 which is shaping up to be the best year in our history, and believe it or not – we have the pandemic to thank for it. There are solutions to these issues, it just takes some ingenuity and out of the box thinking.

Since the hospitality industry has seen a dramatic drop in revenue, there are ways to optimize your operations. One of those methods is to implement a Kitchen Display System (KDS). A KDS streamlines operations to protect against waste, solves bottlenecks, lessens preparation time, and ensures the customer gets an exceptional experience every time which makes them want to come back. With a small capital outlay, our KDS will ROI within months. Implementing a KDS and keeping customers within your ecosystem can solve many of the adverse conditions that many restaurants are experiencing. Curious? Give us a call and we can walk you through it.

 

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