Kitchen Display Systems (KDS), Point of Sale (POS), what’s the difference? If you are looking to learn more about how to upgrade your kitchen but don’t know where to start, have no fear- we are here to give you all of the information you need to make the right choice for your restaurant.
What is a KDS?
A kitchen display system, or KDS, is the brain of the kitchen and back-end operations. Where POS is primarily focused on taking the customer order and payment, KDS handles the “behind the scenes” that keeps your restaurant a well-oiled machine. These two systems work together to create effective and cohesive communication from the front-end to the back-end of a restaurant. Through KDS’ ability to streamline orders from various sources, your restaurant can reduce food waste, increase efficiency and provide exceptional customer service.
KitchenGo KDS is a POS agnostic system (in other words, it doesn’t matter what POS you use, you can still integrate a KDS with it) that offers various solutions that can be run on either iOS (Allee) or Android (Premium).
What is a POS?
By Wikipedia, the definition of a POS is “The point of sale (POS) or point of purchase (POP) is the time and place where a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after the provision of a service. After receiving payment, the merchant may issue a receipt for the transaction, which is usually printed but can also be dispensed with or sent electronically.”
With a POS, you can:
- Improve inventory management
- Make invoicing simple
- Improve customer experience
- Make customer payments simpler and quicker
- and more….
An interesting piece of trivia is that Logic Controls has manufactured POS hardware for many years and is used in many big brands like Universal Studios to Papa Johns. If you currently have a POS like Oracle Micros, Brinks, etc., and are interested in a KDS, we can provide a full solution from POS to KDS in hardware as well as an industry-leading SaaS KDS for software. You choose the POS software that fits your business, we can provide everything else from:
With KitchenGo KDS, you have the ability to:
- Receive real-time analytics
- Color code orders based on order type and timing
- Conduct offline reporting
- Directly communicate with customers via SMS text
- Integrate with your pre-existing POS (POS agnostic)
- and more…
If you are interested in learning more about what KDS can do for your restaurant’s productivity, reach out to us via email or fill out the form to the right.